How do I approach my Foscam camera remotely?
Why can't you access the camera?
Note that when installing using the application, you'll always have access to your camera through an account. If you're using this method, you won't need to follow this step-by-step plan.
How do I set up my Foscam camera using a smartphone?
If you want to watch your IP camera's images live, that's no problem at all within your own network (at home, for example). The Foscam software broadcasts the camera's local IP address when searching. The IP address is an ID that's unique to the camera. By accessing this address, you'll be taken to the camera's configuration page. This IP address can only be used for local purposes, since it's an address that your router generates, meaning it won't function outside of your network.
You'll also receive an IP address from your internet service provider. This is a unique ID for your entire household's network. If you want to access a device from outside your network, you'll need to connect to this IP address. Your modem/router won't let you just do that, otherwise someone with malicious intent who knows your IP address would have access to your network. It's important, then, that you should connect your camera to this address using a port. Think of this as an access code. Only traffic that uses a certain access code to connect to your camera gains access. Afterwards, you'll also need to log in using your camera's login credentials, the way you're used to.
A useful analogy is delivering mail. If the letter carrier has mail for you, but can't get past your fence, you won't receive anything. Give the letter carrier a code to open the fence, and your mail will simply arrive into your mailbox. Others don't have this code, meaning burglars, for example, still won't get past the fence.
What do you need?
- A Foscam IP camera
- A (modem) router
- A network cable
- A laptop or desktop that's connected to the same network as the camera
Step 1: set up the camera
We'll begin this step-by-step plan by setting up the IP camera.
- Open a web browser on your computer or laptop and go to your camera's configuration page.*
- At the top of the page, click the 'Settings' tab.
- In the menu on the left, select the 'Network' option.
- A number of options will appear below your selection. Here, click 'Port'. In the window on the right, you'll see three settings, followed by some numbers. These are the ports your camera uses. Note down these ports. You'll need the ports when setting up the router. By default, these are 88, 443, and 888.
- (Optional) Using multiple cameras? Make sure not to use the same settings as the first camera. For example, use 87 instead of 88. Next, click 'Save'.
- Now, in the menu on the left, select 'IP Configuration'.
- Untick the 'Receive IP from DHCP' box and note down the value next to 'IP Address'. This prevents the camera from being assigned a new IP address after a router failure (for example due to a power outage). In the letter carrier analogy, that means the port will be open for the wrong house number, meaning the letter carrier will be in front of the wrong house. You won't need to adjust any further settings. Next, press 'Save' in the top right corner. Your camera settings are now correct. Now it's time to set up the router.
*Tip: Forgot how to open your camera's configuration page? Refer to step 3 in the installation procedure.
How do I install my Foscam camera using the web interface?
Step 2: set up the router
We'll now set the router up to forward traffic that wants to access the camera the right way.
- Open your router's user interface. Normally, you'll do this by entering http://192.168.1.1 in your web browser's address bar. Is this not working? Consult your router's manual.
- Navigate to your router's advance settings and search for the 'Port Forwarding' option here.
- Create a 'custom' service for the camera by selecting this option.
- Think of a name for the service. This could be, for example, the camera's brand and type, so you'll be able to recognize your settings.
- Enter 'TCP/UDP' as your protocol.
- Under 'Port Range', enter the ports you've noted down for the camera.
- The last value you'll enter is 'Internal IP address'. Here, enter the other value you noted down (the camera's IP address).
- Press 'Apply' or 'Save'. The router, too, has now been set up correctly.
Step 3: access your camera
It's now time to access the camera from outside your own network. In order to do this, you'll still need your household's IP address. This address can be found on (among others) the site https://www.watismijnipadres.nl. In order to access your camera now, you'll only need to enter the address displayed, followed by a colon and the port, into your web browser. This might look like this:
Next, log in using your camera's account credentials and you'll have access to your camera's images and settings.
Is it not working?
We'll gladly help you access your Foscam IP camera even from outside your own network. If you can't access your camera, for example, at work, you can contact our customer service once you're back home.