Pickup options

Would you rather pick up your order? You can do so in one of our stores or at one of the 1,250 bpost pickup points.


Pickup in store

Our stores are open the morning until the evening, 6 days a week. We have stores in Antwerp, Lochristi, and Zaventem.

Hoe werkt het?
  1. Find the product that suits you.
  2. Put the product in your shopping cart.
  3. In the shopping cart, select 'Pickup at Coolblue store'.
  4. Select the Coolblue store closest to you.
  5. Complete your order. You'll receive a confirmation via email.
  6. Is the product in stock in the store? You can reserve it and pick it up the same day. Your order will be ready for you for up to 5 days after the indicated pickup date.
  7. You can pay when you pick up your order in store.

Reserve and pickup in store is available for almost all of our products, with the exception of white goods and XL products. We deliver those to your house, so you don't have to do that yourself.


Pickup at bpost

Would you rather pick up your order? Are our stores too far away? We can deliver your package to one of the more than 1,250 bpost pickup points. There's always one near you, whether it's a Carrefour, Spar, Delhaize, Total, post office, or one of the many other stores.

How does it work?
  1. Put the products in your shopping cart.
  2. In the shopping cart, select 'Pickup at bpost pickup point.'
  3. In the step 'Pickup point,' select the location closest to you.
  4. Complete the order process the way you're used to.
  5. Complete your order, you'll receive a confirmation via email.
  6. That's it.

You can pick up your package the next working day from 12:00, after which it will stay at the pickup point for 14 days. Sunday is for sleeping in at bpost pickup points; you can pick up your package starting Monday.


Exceptions

Unfortunately, you cannot pick up pre-orders (e.g. games that are not released yet) at bpost. Large appliances (such as white goods or larger TVs) cannot be picked up. Of course we will notify you if pickup is an option in your shopping cart.


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