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  • We're going to do everything we can to resolve your complaint. This is easiest if you contact our Customer Service. We're available via phone, email, Twitter, WhatsApp, and Facebook..
  • Not satisfied with your answer? Go big and address our Customer Service manager. You can email ( her or send a letter to the address below. You'll get an answer within 3 working days. Coolblue N.V. t.a.v. H. Verhoeven Borsbeeksebrug 28, Gebouw 5 2600 Berchem.
  • Wasn't she able to help you to your satisfaction? You can always submit your complaint to the Consumentenombudsdienst. You can also submit your complaint to the arbitration committee via the European ODR Platform..

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Kiyoh 9.1 / 10 - 15,418 reviews