You can cancel your order in the overview of your orders in My Coolblue. As long as the order hasn't left our warehouse, you can easily cancel it. Make sure you're quick, because the Coolbluers at the warehouse are too. Is your package on its way? You can refuse your order at the door. Use the online return request form to register your return.
Ordering is fast and easy. Add products to your digital shopping cart via the big green button. Choose what suits you best: having your product delivered or picking it up yourself. Sign in via your My Coolblue account to order even faster. Don't have an account? You can also order without an account. In that case, we'll need some information.
Choose one of our payment methods and check your order. All you have left to do is pay..
Want to change the name or address of your order? Our customer service will help you right away. Contact us as soon as possible. Forgot to add a product or ordered the wrong one? You can also cancel your order and place another one, including the right product, of course. You can cancel orders via 'My orders' in My Coolblue.