Yes. When you place an order, the amount will be reserved on your credit card. The actual transfer will only take place after delivery. This way you can pay afterwards.


It's only possible to pay with cash in all Coolblue [stores]. Unfortunately, we don't accept cash payments at the door or at the post office. Add the product to your shopping cart and select the store pickup option. Pick up the ordered product and pay for it with cash.


In our webshop, you can pay with Bancontact, credit card, Paypal, Coolblue gift cards, or bank transfer. You can pay with Bancontact, cash, credit card, Coolblue gift cards, and Ecocheques in our stores. All payment methods are for free, so without payment costs. Unfortunately, we don't accept other payments, such as afterpay, repayment plans, payments at the door, VVV vouchers, or giro transfers.

Looking for your invoice? You can find it in 'My orders' via My Coolblue.


Coolblue uses a secure internet environment as soon as you start your checkout. That way, others can't watch what you're doing. Your transaction information will be encrypted via a SSL connection. You don't need special software to be able to pay with SSL. You can recognize a secure SSL connection by the green lock in your browser.


You can return your product within 30 days. Returning a product paid for with EcoCheques? We won't refund you in money, but give you shop credit. Use it to purchase the same, or a different, EcoCheque product. Only our Customer Service can redeem shop credit. Contact us if you want to order something, or to redeem the amount.


You can pay with EcoCheques in our Belgian stores. We accept both paper versions of Edenred, and Sodexo, as well as electronic versions of Edenred, Sodexo, and Monizze. Place the EcoCheque product in your shopping cart and select pick up in store. Pick up the product and pay for it with your EcoCheques. Larger products (such as washing machines, fridges, freezers, and dishwashers) can be ordered and payed for with EcoCheques in store. We can also schedule a free delivery appointment right away. Does the price of your order exceed the value of your EcoCheques? You can pay the additional amount with cash or bank card. Go to our EcoCheque page for more information.


At Coolblue, you can use EcoCheques to pay for all eco-friendly products and phone and tablet repairs. Go to the product page to find out if you can pay for a product with EcoCheques. For more information, view our special EcoCheque page.



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Customer rating: 9.2 / 10 - 16,563 reviews