Yes, you can also do this via the [online return form] (https://www.coolblue.nl/en/return-request). After your registration, we'll let you know exactly what the next steps are.
You can find out what type of warranty you have on the product page of your product, under "specifications". Does it say "On-site service"? We'll come pick up the product.
Go through the following steps:
We usually collect large products such as white goods and kitchen appliances from your home.
__ Do you want to know if your product is going to be picked up? __ We'll always let you know via email after your product has been registered. Keep a close eye on your email (and possibly the spam folder).