You can expect the same delivery for Second Chance products as for normal products. Ordered before 23:59, delivered tomorrow. Also on Sunday. For free! You can also select Coolblue VandaagNog® for only € 9.95, if you really can't wait until the next day.

Larger products No one likes lugging around large appliances. We'll deliver, place, and install your white goods for free.

Pickup in store Unfortunately, it's not possible to have your Second Chance product shipped to the store and pick it up there.

You can return your Second Chance product within the 30-day satisfaction guarantee. The product should be in the same condition as when you received it.

Also, if your product breaks after the 30-day term, we offer you the 2-year warranty you're used to.

We have a wonderful overview of all the products in need of a second chance. You can find them here. Use the filters in the menu on the left to find the type of product or brand you're looking for.

Unfortunately, we can't offer you the same promotions on Second Chance products as on new products.

The promotions below don't apply to Second Chance products:

  • Cashback promotions
  • Free products
  • Free vouchers

A little bit better ever day, even for the environment. We try to give returned products a second chance as often as we can. They don't just end up in the trash. This also benefits you. The returned products are checked and then sold as Second Chance products, with a nice discount. Good for you, good for us, and good for the environment.

Ordering a Second Chance product is almost the same as ordering a new product. Ordered before 23:59, delivered tomorrow also applies here.

You can find all our Second Chance products here.

No, that's not possible. Like anyone clearing their attic, we want to get rid of these products as soon as possible, so we'll have room for new ones. You can select a delivery date of up to two weeks after ordering, so you can be sure you're home when the delivery driver visits.

What you can expect from us:

  • Ordered before 23:59, delivered tomorrow.
  • 30-day return period.
  • 2-year warranty.
  • You'll receive an invoice, including VAT, via email after you pay. Just like for normal products.
  • You can simply redeem Coolblue vouchers and gift cards when buying your Second Chance product.

A little bit different:

  • You can't get an extra insurance plan for your Second Chance product.
  • Cashback promotions and promotions that include free accessories don't apply to Second Chance products.
  • It's possible the Second Chance product was repaired by us or the manufacturer. If so, we'll clearly state this.
  • It's not possible to pick up your product in store or to reserve it.

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