No, it's not technically possible to order a Second Chance product via our app. You can order a Second Chance product via the web browser of your mobile phone, though.
No. Unfortunately, we can't offer promotions on Second Chance products.
With the same service as our other products:
Pickup in store Unfortunately, you can't pick up your Second Chance product in the store.
No. Unfortunately, that's not possible. You can specify a delivery date up to 2 weeks after in advance. That way, you can make sure you're home when your product is delivered.
A Second Chance product is a product that was returned or exchanged by a customer. We've checked the state of the product ourselves. Can we make you happy with a Second Chance product? You'll get a nice discount.
Ordering a Second Chance product is almost the same as ordering a new product. Ordered today before 23:59, delivered for free tomorrow applies here, too. You get a 2-year warranty and can return your product for free within 30 days.
You can find all our Second chance products here.
What you can expect from us:
A little bit different:
You can find all Second Chanceducts in the [Second Chance overview] (https://www.coolblue.be/en/tweedekans). In the menu on the left, you can filter on the type of product or brand.
You can return your Second Chance product within the 30-day satisfaction guarantee. The product should be in the same condition as when you received it. Did your product break after 30 days? We'll simply offer you the 2 year warranty that you're used to.
You can easily register your return via the online return form.