We're happy to help you as much as possible in answering both technical and practical questions after purchase. Unfortunately, we can't help you set up your product on site.
For in-store repair services
We can help you repair your phone, tablet, or Apple accessory in the store, but only by appointment. You can make a repair appointment here. We can't do other repairs on site. You can hand in your product for repair in the store. We ask you to register your product as a return in advance.
You can visit by appointment for advice.
You can now shop in our stores like you're used to. For your safety and that of our store employees, we'll still follow some basic rules.
Have you tested positive and were you in our store? Send us an email via firstname.lastname@example.org.
Safety when repairing your phone, tablet, or Apple accessory
Our repair service employees wear gloves and disinfect your phone before and after repair. You can't wait in the store, so you have to hand over your device and pick it up as soon as it's ready.
You can make an appointment for advice in our store here.
Yes, our stores are open as usual. You can visit us for advice, returns, repairs, or to pick up your order without an appointment. You'll find the addresses and opening hours of all our stores here.
Yes, you can pay with Bancontact, credit card, cash, and EcoCheques in our stores. Cash payments are possible up to € 2999.
Yes, you can visit us for advice, returns, repairs, or to pick up an order. You can find the addresses and opening hours of all our stores here.
You can visit our store in:
You can find the addresses and opening hours of all our stores here.
No, our stores are open as usual. You can find the opening hours and addresses of our stores here.