Yes, you can drop off your product in one of our stores. You don't have to register your repair in advance and don't have to print anything. We'll first try to find a solution for the defect ourselves and if that doesn't work, we'll send your product to be repaired.
Of course, you can always return your package via a bpost point or parcel locker.
You can now shop in our stores like you're used to. For your safety and that of our store employees, we'll still follow some basic rules.
Have you tested positive and were you in our store? Send us an email via email@example.com.
Safety when repairing your phone, tablet, or Apple accessory
Our repair service employees wear gloves and disinfect your phone before and after repair. You can't wait in the store, so you have to hand over your device and pick it up as soon as it's ready.
Yes, you can pay with Bancontact, credit card, cash, and EcoCheques in our stores. Cash payments are possible up to € 2999.
Yes, that's possible! Read more below:
Yes, you can reserve a product online by selecting pickup in store when you place the order.