On the product page, you'll find which ERGO insurance we offer for your product. You can choose one in your shopping cart. You should always buy ERGO insurance at the same time as the product you want to insure. You can't buy out insurance afterwards.
For a complete overview of what is and what isn't insured, always check the IPID (insurance card) or the terms and conditions of your ERGO insurance.
For a complete overview of what is and isn't insured, always check the IPID (insurance card) or the terms and conditions of your ERGO insurance.
Damage caused by drops and impacts
Is your product damaged by drops or impacts? If so, Coolblue can repair your product. The costs are covered by the insurance. You only have to pay the deductible amount.
Water damage
Is your product damaged because it came into contact with liquids? If so, Coolblue can repair your product. The costs are covered by the insurance. You only have to pay the deductible amount.
Manufacturing defect without warranty
Has your product stopped working in such a way that it's not covered by the manufacturer's warranty, or has the warranty expired? If so, the costs are covered by the insurance. You only have to pay the deductible amount.
Theft
Has your product been stolen and do you have an insurance that covers theft? If so, you'll receive the price of the same or a similar replacement product in Coolblue credit, minus your deductible amount. You can then use this credit to choose a new product. Theft from a car is also covered by this insurance, as long as there are signs of forced entry and you didn't place your belongings in plain sight.
For a complete overview of what is and isn't insured, always check the IPID (insurance card) or the terms and conditions of your ERGO insurance.
For a complete overview of what is and isn't insured, always check the IPID (insurance card) or the terms and conditions of your ERGO insurance.
Coolblue offers various ERGO insurance policies that you can take out to protect your product. ERGO is a German insurance company. With an ERGO insurance, you can protect your product against damage or theft. All contact about your insurance is via Coolblue. You can also contact us when you need to claim damage. That means you get an insurance product from ERGO, but with the service of Coolblue. See which ERGO insurances Coolblue offers below.
Mobile devices
For laptops, tablets, smartphones, and smartwatches, you can choose from the following:
ERGO Mobile Device Insurance including theft. Go to the policy terms and conditions Go to the IPID (insurance card)
ERGO Mobile Device Insurance excluding theft. Go to the policy terms and conditions Go to the IPID (insurance card)
Large household appliances
For washing machines, dryers, washer dryer combinations, fridges, freezers, and other large kitchen appliances like range hoods, you can choose:
Other products
For other products, we offer the following service: