Security and privacy

Security and privacy


We deliver your order on the right address, on the right date and at the right time. This epic level of accuracy requires your details, which we provide to one of our delivery partners. Or we deliver the product ourselves with our magic blue bus. In case you’ve ordered a product which needs to be installed, we’ll send one of our Handy Harrys along for the trip as well.

What do we want to know from you?

And what’s your sign? We’re Leo. Or Pisces, not entirely sure.

It would be nice if you actually received your order. Preferably where you live. With the right address, we’ll be able to deliver your order with lightning speed. Or at least at the maximum speed limit on the highway.

We use your phone number to send you a text once the delivery of some of your products are almost there. We’ll give you a call in case something’s unclear. Sometimes we give you a call to check if everything went well with the delivery. But that’s pretty much it. You won’t have to expect any random calls from us.

You’ll receive an email in order to track your order. In some cases, you’re receive a separate email on the delivery appointment or installation, just to make sure that you’ll be home to receive your order.

Want to know more?

Do you want to know more, for example where your data is stored or who has access to your data? You can read more here.

© 1999 - 2021 - Coolblue België N.V.
Rating by costumers:
Kiyoh 9.1 / 10 - 15,418 reviews