Great for iPhone, not for Android.
- Beautiful device
- Easy to install on iPhone
- No Homebase needed
- Does not work with Android app
Classic
8 October 2024
Automatic translation off Dutch
According to our doorbell expert
Review event | ||
2-way audio | ||
Subscription needed for full use | ||
Smart home platform | Amazon Alexa, Google Assistant | |
Storage options | SD card |
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Classic
8 October 2024
Automatic translation off Dutch
Classic
3 October 2024
Automatic translation off Dutch
koby
8 December 2024
Automatic translation off Dutch
If you only use the Apple platform this is a nice and usable product. We have both Apple and Android devices here. Because the Eufy Android app does not work with the C31 it is not usable here and has therefore been returned. The Eufy helpdesk in the UK cannot help us with this problem. Too bad. Now bought a TP-Link Tapo doorbell and it works fine with the iPhone and Android app. Very happy with it.
Classic
8 October 2024
Automatic translation off Dutch
Bought the C31 video doorbell because it doesn't need a Homebase, but can function on the WiFi network. It can also be connected to an existing bell system, which also charges the internal battery. But it hasn't gotten that far yet. The C31 works well with the Eufy security app for iPhone, but the Android app keeps generating errors on various phones and Chromebooks, making the video doorbell unusable on that platform. The nearest helpdesk is in Germany or the UK. But no one there knows how to solve the problem either. There are still a few days to go to wait for a possible solution. If that doesn't come, it will unfortunately have to be returned to Coolblue as unusable. If a solution to the problem comes, I will immediately adjust this review.
Classic
3 October 2024
Automatic translation off Dutch
Second attempt with Eufy, app and communication make for unreliable functionality; returned Eufy helpdesk is worthless
koby
8 December 2024
Automatic translation off Dutch
Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.
XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.
First, add your doorbell to your shopping cart. On the next page, choose the Protection Plan below. You always have a 30-day return window and pay no deductible in case of damage.
The insurance can be canceled every year, even if you have paid in advance. If you cancel earlier, you will receive a refund for the overpaid amount.
To stream live footage from your smart doorbell, you need a strong and stable WiFi signal at your front door. Walls and doors limit the wireless signal. Read how to get WiFi at your front door here.
Product number | 953965 | |
Manufacturer code | T8223312 | |
Brand | Eufy | |
Warranty | 2 years | |
Processing of your defect | Via Coolblue |
Video doorbell | ||
Video resolution width | 2048 pixels | |
Video resolution height | 1536 pixels | |
HDR support | ||
Frames per second | 15 fps | |
Horizontal viewing angle | 90 ° | |
Vertical viewing angle | 135 ° | |
Optical zoom function | ||
Digital zoom function | ||
Fisheye | ||
Night mode | ||
Infrared light range | 5 m |
Review event | ||
Motion detection sensor | ||
Built-in microphone | ||
2-way audio | ||
Facial recognition | ||
Storage options | SD card | |
Storage expandable | ||
Expandable storage capacity up to | 128 GB | |
Subscription needed for full use | ||
Recording function | ||
Cloud recording function | No | |
Year introduced | 2024 |
Built-in WiFi | ||
Controls via app | ||
Controlled via Apple app | ||
Controlled via Android app | ||
Smart home platform | Amazon Alexa, Google Assistant | |
Power supply type | Power grid, Rechargeable battery | |
Average battery life | 90 days |
Height | 3,12 cm | |
Width | 5,25 cm | |
Depth | 1,48 cm | |
Color | Black | |
Material | Plastic | |
Water-resistant | ||
IP certification | IP65 |
Internet connection required | ||
Manufacturer account required | ||
Multi-factor authentication | ||
Usage possible without cloud environment manufacturer | ||
Expected frequency security updates | Each quarter, Every month | |
Personal information required | ||
Type of information required | Country stored data, Personal information, Usage information, Voice commands |