I've had this bin for a little over 2 years now. He likes it perfectly. Easy to use, nice design and finish. Easy to find matching waste bags. Convenient to open and close. Unfortunately, the lid broke for me; it no longer opened properly. This trash can comes with a 10-year warranty from Brabantia. And Brabantia lives up to that! When the lid (opener) broke, I first contacted Brabantia. She noted that I should receive a new one. However, the return procedure must run through Coolblue. That's where the trouble started. I'll spare you all the frustrating details, but it took 21 days and many emails, phone calls and messages and interference (in a positive sense) from Brabantia before Coolblue solved it. I like to shop at Coolblue, but if something breaks (which I am fortunately only experiencing for the first time), Coolblue is not recommended. The service from Brabantia is great! They are quick to respond, friendly and solve problems.