The product works fine. Although Coolblue indicated that it had 16 GB of memory, it actually had 32 GB. We transferred the photos by connecting the frame to a laptop with a USB cable. The frame then functions just like a USB stick. You don't need an app or have to connect WiFi. That also has advantages for privacy and (probably) no unsolicited improvements will be suggested. We did order a MicroSD card, but you don't need it either, we couldn't even find a port for it.... The frame is relatively flat so it looks more like a standard photo frame. The frame is much thicker for the larger sizes, which was the reason why we chose this frame. I will buy another cord or adapter with a white color so that it stands out less against the white background. Depending on the position of the screen (vertical or horizontal), the photos should also have a portrait or landscape format for the best result (otherwise they will be shown only partially). We have sorted the photos by orientation. Furthermore, the sorting option of the photos is limited. We wanted to display the photos in a certain order identical to the order in a folder of the laptop (sorted by name). However, that is not possible, the list sorts by date, so you would have to adjust the date of the photos to be able to display them in the desired order.