Netatmo Welcome Camera

Name: Netatmo Welcome Camera
Brand: Netatmo
SKU: 615614
Price: 182 EUR
Availability: SoldOut
Rating: 8.5 (60 reviews)

Review is 8,5 out of 10, based on 60 reviews.
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Product information
Accessories
Reviews
Insurance
Specifications

Product information

Key specs

	Usage location	Indoors
	Connection type	Power plug
	Subscription needed for full use
	Storage options	Cloud, SD card
	Smart home platform	Apple HomeKit, Google Assistant, Homey
	2-way audio
	IP camera type	HD camera, Night camera, WiFi camera

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Pros and cons

According to our IP camera expert

Thanks to the included SD card, you can store images right away.
The Netatmo Welcome has facial recognition and sends names of the people that come home to you via the app.
Thanks to the Full HD resolution, the camera has sharper footage than a camera with HD Ready resolution.
The cameras can't remotely pan or tilt.
You need a good WiFi signal at the place where you install the cameras, so consider a WiFi extender to create a strong WiFi network near it.

Description

With the Netatmo Welcome Camera, you always know who's home. The camera has facial recognition and sends the names of the people who come home to you. Doesn't the camera recognize a face? You'll get a notification right away that there are unknown people in your house. With the free app for your smartphone, you can watch and listen remotely. So you'll always know what's going on. You can easily change the privacy settings of a person. Set it up so you won't be notified when your partner comes home, but you do receive a notification when your kids come home from school, for example.

Tips for using this product

This is what you get

USB cable
Network cable
Power adapter
8GB micro SD card

Reviews

Rating

5 stars

4 stars

3 stars

2 stars

1 star

Rating per section

Installation ease

Review is 9,0 out of 10.

User friendliness

Review is 10 out of 10.

Image quality

Review is 9,0 out of 10.

Options

Review is 9,0 out of 10.

Customer images

Most helpful reviews

Review is 9,0 out of 10.

Excellent camera. Doesn't disappoint.

Installation
Image quality
Privacy setting
Gets very hot

This camera gives perfect images (even in the dark). This way you have an idea of what is happening at home anywhere in the world via the App. In the beginning he makes a lot of (understandable) mistakes with regard to facial recognition, but he does this after almost 2 weeks. (Now about 85% accurate) The camera does get very warm, but I think that can be remedied after a (future) sw update. I don't see it as a high-end security camera, because that's not what it's intended for. Nice camera to have contact with the home front. It also does not stand out when you have placed it, fairly neutral design. Installation is super easy.

Review by:
JW van Buuren
Date:
20 July 2015
Translation:
Automatically translated from Dutch

Review is 8,0 out of 10.

Good with areas for improvement

Quick installation
Good camera, even in the dark
unobtrusive appearance
still requires software updates

The installation of the camera is quite simple. Just get on the iMac, log in to welcome.netatmo.com, download the setup wizard and you're done. Placement is a bit more difficult, must be at a height of 1 to 1.5 meters and cannot be placed towards a window. Found that the Welcome can not be placed towards TV. Any face on the TV is marked as an unknown face. With two dogs and several cats in the house, I get a lot of "motion detected" notifications throughout the day.

Review by:
Rob
Date:
30 July 2015
Translation:
Automatically translated from Dutch

Review is 7,5 out of 10.

Not a reliable security camera.

Image quality

The image quality is truly sublime, both during the day and at night. But the thing drives me crazy. Between 150 and 200 "motion detected" text messages per day. Even if you turn off the sound on your iPhone or tablet, the text messages continue to beep. We have already put the camera in 3 different positions. Even once straight to the floor. He keeps texting. Face recognition. Already confirmed my face almost 100 times but apparently not enough because I am still not recognized. At least once a day I get the message that the camera is offline. The only way to get it back online is to unplug it and reinstall it. This is not possible remotely, so during a vacation or something you are not protected because the camera is offline. In summary, the image quality is so good that I don't understand all those video images in "detected requested", if it can be that good, but as a security camera this is of no use to you.

Review by:
Mario
Date:
4 January 2016
Translation:
Automatically translated from Dutch

Insure your IP camera

Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.

What am I insured for?

Fall and impact damage
Water damage
Manufacturing defects outside the warranty
Theft(Optional)

What am I not insured for?

Damage you deliberately cause
Damage that doesn't affect the product functioning (such as scratches)
Damage due to gross negligence

XCover insurace

XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.

How do I insure my IP camera?

First, add your IP camera to your shopping cart. On the next page, choose one of the Protection Plans below. You always have a 30-day return window and pay no deductible in case of damage or theft.

XCover Protection Plan with theft cover

3-year advance payment
15,99 one-time payment (5,33 per year)
2-year advance payment
9,99 one-time payment (5,- per year)

XCover Protection without theft cover

2-year advance payment
7,99 one-time payment (4,- per year)
3-year advance payment
9,99 one-time payment (3,33 per year)

The insurance can be canceled every year, even if you have paid in advance. If you cancel earlier, you will receive a refund for the overpaid amount.

Specifications

Product

Product
	Product number	615614
	Manufacturer code	NA-74-010
	Brand	Netatmo
	Warranty	2 years
	Processing of your defect	Via Coolblue

Image properties

Image properties
	Type of image definition support	Full HD (1080p)
	Video resolution width	1920 pixels
	Video resolution height	1080 pixels
	Horizontal viewing angle	130 °
	Vertical viewing angle	130 °
	Image quality according to customers	Standard
	Pan
	Tilt
	Zoom (IPcam)
	Digital zoom	0
	Fisheye
	Frames per second	30 fps

Camera options

Camera options
	Number of cameras	1
	IP camera type	HD camera, Night camera, WiFi camera
	Usage location	Indoors
	Alarm system needed for use
	Subscription needed for full use
	Motion detection sensor
	Infrared lighting
	Infrared light range	20 m
	Infrared motion sensor
	Suitable for placement behind glass
	Dynamic DNS client
	2-way audio
	Built-in microphone
	Review event
	Number of seconds to review event	0 s
	Streaming

Other properties

Other properties
	Battery (power source)
	Storage options	Cloud, SD card
	SD card slot
	Type of SD card	microSD
	Number of days you can view for free	0 d
	Installation ease according to customers	Simple
	Built-in WiFi
	PoE support
	UPnP AV support
	ONVIF certified
	PSIA certified

Physical properties

Physical properties
	Height	15,5 cm
	Width	4,5 cm
	Depth	4,5 cm
	Color	Gold
	Mounting possible
	Water-resistant
	Water resistance	Splash proof
	Waterproofness certification	Not certified

Smart Home options

Smart Home options
	Controls via app
	Controlled via Android app
	Controlled via Apple app
	Smart home platform	Apple HomeKit, Google Assistant, Homey

Introduction year and updates

Introduction year and updates
	Guaranteed support with updates	Unknown

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Netatmo Welcome Camera

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