Written by Coolblue B2B

Coolblue B2B

If you own a business, we'd like to offer you extra services. In addition to ordering via the website, B2B customers can also request quotes, order via purchase orders, and buy on account both online and offline. We can also advise you on products and services for business use.

B2B account

  • View prices including and excluding VAT
  • Easily order multiple items
  • Easily download your invoices

Frequently asked questions

As a B2B customer, you can place orders on account and pay afterwards. You have to be registered at the Chamber of Commerce for at least a year in order to qualify for that. Contact Coolblue B2B for a credit application.

Contact us for a personalized quote. We'll send you a one as soon as possible.

Send an email to zakelijk@coolblue.be and state your order number and what you want to change in your invoice. This is possible up to 30 days after the date on your invoice. You'll receive an adjusted credit invoice in your mailbox from us within 3 working days. As a result, your current invoice will expire.

No that's not possible. If you place a business order at Coolblue, you'll always receive an invoice with Belgian VAT. When your company is liable for VAT, this VAT can be reclaimed via the VAT return. Just like your other business purchases.

You can register your return within 30 days after you've received the product. You'll have another 14 days to return your product for free. You have 2 options. Option one is to exchange your product for another product for free. Option two is to return your product for free and have your money refunded. To get the full purchase price back, it's important to return your product in its original condition and undamaged. Feel free to view the product as you would in the store. You can indicate your decision on the online return form. After 30 days, we'll repair your product and the above options no longer apply.
Questions Solutions
Questions Solutions

Home Office Store and gift cards

New: the Coolblue Home Office Configurator

Working from home will become more and more important over the next few years. As an employer, you want to support your employees as much as possible. It's important to offer a good desk, ergonomic chair, monitor, and accessories like mouses and laptop stands, for example. Give your employees access to the Coolblue Home Office Store.

Gift cards

Do you want to thank your employees? With a Coolblue gift card, they can choose from thousands of products. Do you want to use our gift cards for a giveaway or campaign? We’re happy to help you.

Contact

Contact your account manager right away to meet or to get personal advice. We’re available Monday through Friday, from 08:00 until 17:30.

  • Call us on 03 808 27 44
  • Email us via zakelijk@coolblue.be

Do you want to call us outside our opening hours? You can reach our customer service until 23:59.

Coolblue B2B
Article by:
Coolblue B2B Business


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