Google Nest Hello Wired

Name: Google Nest Hello Wired
Brand: Google Nest
SKU: 811843
Price: 242 EUR
Availability: SoldOut
Rating: 8.8 (311 reviews)

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Product information
Accessories
Reviews
Insurance
Specifications

Product information

Key specs

	Review event
	2-way audio
	Subscription needed for full use
	Type of image definition support	UXGA (1200p)
	Smart home platform	Google Assistant, Google Home, IFTTT, Samsung SmartThings
	Storage options	Cloud

Show all specifications

Pros and cons

According to our doorbell expert

Because the doorbell has HDR, details and contrasts are more visible.
You can connect the bell to the existing wiring of your doorbell.
Pair the doorbell with the Google Assistant to make it work with your other smart devices.
You need a 12V bell transformer to install the Google Nest Hello.
To fully use the smart doorbell, you need a Google Nest Aware subscription that's available from € 50 per year.

Description

Note: the smart doorbell isn't easy to install, so we recommend you use a professional installation service if you're not very handy.

The Google Nest Doorbell Wired lets you know who's in front of your door anytime, anywhere. Replace your current wired doorbell with this smart Google Next doorbell. The doorbell streams 24/7, allowing you to watch live at any time. Have a Google Nest Aware subscription? This smart doorbell recognizes family and friends via facial recognition in that case, and sends you a separate update in the app. You can also address your visitors with a press of a button using the built-in microphone and speakers, or by picking one of the pre-programmed messages. All images are stored in the cloud. This has secure encryption, ensuring all of your material is safely stored.

Tips for using this product

This is what you get

Manual(0.99 MB)
Call connection
Wedge of 15 inches
Unlocker
Stone drill
Window sticker
Mounting support
Extension wires
Plugs
Screws

Reviews

Rating

5 stars

159

4 stars

128

3 stars

2 stars

1 star

Rating per section

Installation ease

Review is 8,0 out of 10.

Image quality

Review is 9,0 out of 10.

Functionality

Review is 8,0 out of 10.

Customer images

Most helpful reviews

Review is 9,3 out of 10.

Very nice product within the Nest lineup.

Integration Nest ecosystem
24/7 recording, not just when a call is made
Better than competing bubbles
Maybe easy to steal?

I had been looking forward to the Nest Hello for some time. When this became available, I ordered directly from Coolblue. Below I will explain what I think of it.

Why the Nest Hello?

I've been looking at smart doorbells for some time now. There is nothing more annoying than missing a Coolblue package because the postman has already left before I have walked down from the attic. But I also wanted to combine the doorbell with permanent video surveillance. As a result, most doorbells from other manufacturers fell off. Moreover, I am already comfortable in the Nest ecosystem. I already use a Thermostat (v3), various smoke detectors and a Nest Cam Outdoor. Like the other Nest products, I think the Hello looks nice, better than the products of the competition.

Installation

As clearly described by Coolblue (and Nest), you cannot just install the Nest. Most Dutch households have an 8V doorbell system and Nest needs 16V-24V AC. So that was first shopping around at various electronics stores. In my case I needed: a 24V bell transformer and a new bell that works on 24V.

You don't necessarily have to be a rocket scientist to connect a few things, but if you have paid a bit of attention at school, it is easy to follow. In my case I asked my father to help me, I was too busy with Pokémon at school. No messing around: it's a matter of connecting the bell transformer, replacing the bell, connecting wires correctly and connecting and mounting the Nest Hello.

The Nest app on the phone helps with this. Before you start, you scan the QR code on the back of the Nest Hello and you will see a step-by-step plan that you basically simply have to carry out. Can't really go wrong. At the end of this step-by-step plan, the newly connected Nest Hello will immediately be provided with configuration and you will soon see your first images.

Afterwards I installed the supplied 15 degree wedge. As a result, the frame fell away neatly, leaving me with more garden in view.

It remains to be seen how long Hello will hang without being stolen. With a paperclip or (supplied) 'sim card ejector' you can release the bell in no time.

Usage

The Nest Hello does exactly what I want it to do: I can look outside via the app and when someone rings the bell, I receive a notification on my phone within moments. You can then choose to speak (similar to an intercom) or have one of the pre-programmed default answers spoken. These were already available in Dutch.

The first use was a bit different than I was used to with the Nest Cam Outdoor. I couldn't start watching video right away (apparently the Nest Aware demo wasn't activated yet). The camera also reacted somewhat slowly when viewing live images or having the standard answers spoken. But after an hour it was much better. I suspect an over-the-air update was available. Unable to check. After this hour everything works 100% smoothly and satisfactorily.

The sound is also different. On the Nest Cam Outdoor I can listen and hear background noise (birds, giant airplanes at 300 meters altitude) but the Nest Hello seems to apply some kind of suppression so that you only hear sound from the microphone after the microphone is pushed open by loud noises . In practice this works fine: as soon as someone walks through the garden gate, that person generates so much noise that I can follow everything. I hardly hear birds, but those planes go well luckily.

Which is a pity at the moment: sound from the other party is recorded, but if you speak through the intercom yourself, this is not recorded due to the sound suppression. If you look back images you will only hear the opponent speak. I had read this before, not a big problem, but hope this will be fixed with an update.

The image is (especially when you select image quality 'High') very good. The 4:3 aspect ratio is also nice, so that people fit well into the picture. The fisheye effect is present, but people are easy to recognize. The infrared mode works fine at night.

Nest Hello also recognizes people if you use Nest Aware. You will then see push notifications on your phone in which the name of the person is mentioned. Not necessarily an added value on the phone (because a screenshot is shown immediately) but I can imagine that this comes into its own with a Google Speaker (no Google speaker in the house).

Funny: you can set quiet times where the physical bell in the house does not go off, but you only receive a notification via the Nest app. Handy with sleeping children. Less convenient: you can only switch it on/off or switch it on via a timer (30, 60 or 90 minutes). I would rather see a timetable here, maybe that will come with an update as well. Oh, and I noticed during testing that sometimes the setting is ignored and the bell rings anyway. Can't figure out why that is yet.

Finally

As far as I'm concerned, a couple of points should be picked up to make it a perfect product (sound of yourself must also be recorded when using the intercom, schedule for silence times instead of just a timer function). Nevertheless, I am extremely satisfied and I can't wait for all future Coolblue packages that I will no longer miss ;-)

Review by:
Dennis Zandvliet
Date:
23 June 2018
Translation:
Automatically translated from Dutch

Review is 8,7 out of 10.

Top product, but theft is so easy!

Literally stolen within 2 minutes

Super product, just bizarre how quickly it was stolen by the thief (we have the footage, unfortunately it was unrecognizable in the picture) even though I had it installed by a mechanic (from another online store) I would like a Nest again, But I'm very afraid that it will be stolen again immediately. They should anchor him better or give a loud signal or something when he gets disconnected. Because unfortunately that's how a child can do the laundry. Nest called; not reachable. Hopefully they will respond to my email for disabling our Nest Doorbell for the thief. Very sorry!!

Review by:
Susanne
Date:
23 November 2018
Translation:
Automatically translated from Dutch

Review is 8,7 out of 10.

If you are looking for a new gadget, definitely purchase thi

HD Image
Easy to install via the Nest App
Face recognition
No BelTrafo included

Recommended, looks nice! Talk back via the Nest App, send standard messages to, for example, the postman.

You do have to buy a 24V bell transformer separately. Nest does not provide this as standard. (Something that is the case with the Ringpro)

Nest support does not indicate which bell transformers are suitable. In the Netherlands, most Bel Trafo's in the meter cupboard are standard 8 Volt.

In the end only 2 bell transformers could be found via the internet. Costs you extra between 20 and 50 euros.

All in all an expensive purchase because of the bell transformer which you have to look for/buy separately, but satisfied with it.

Review by:
Krishen
Date:
25 June 2018
Translation:
Automatically translated from Dutch

Insure your doorbell

Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.

What am I insured for?

Fall and impact damage
Water damage
Manufacturing defects outside the warranty

What am I not insured for?

Damage you deliberately cause
Damage that doesn't affect the product functioning (such as scratches)
Damage due to gross negligence

XCover insurace

XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.

How do I insure my doorbell?

First, add your doorbell to your shopping cart. On the next page, choose the Protection Plan below. You always have a 30-day return window and pay no deductible in case of damage.

XCover Protection without theft cover

3-year advance payment
16,99 one-time payment (5,66 per year)
2-year advance payment
7,99 one-time payment (4,- per year)

The insurance can be canceled every year, even if you have paid in advance. If you cancel earlier, you will receive a refund for the overpaid amount.

Ensure a strong and stable WiFi signal

To stream live footage from your smart doorbell, you need a strong and stable WiFi signal at your front door. Walls and doors limit the wireless signal. Read how to get WiFi at your front door here.

Specifications

Product

Product
	Product number	811843
	Manufacturer code	NC5100EX
	Brand	Google Nest
	Warranty	2 years
	Processing of your defect	Via Coolblue

Properties

Properties
	Video doorbell
	Type of image definition support	UXGA (1200p)
	Video resolution width	1200 pixels
	Video resolution height	1600 pixels
	HDR support
	Frames per second	30 fps
	Horizontal viewing angle	160 °
	Vertical viewing angle	160 °
	Optical zoom function
	Digital zoom function
	Digital zoom	8
	Fisheye
	Night mode
	Infrared light range	3 m

Other properties

Other properties
	Review event
	Number of seconds to review event	5 seconds
	Motion detection sensor
	Built-in microphone
	2-way audio
	Facial recognition
	Storage options	Cloud
	Storage expandable
	Store maximum period of local images	60 seconds
	Number of days you can view for free	0 d
	Subscription needed for full use
	Monthly costs	6 euros
	Recording function
	Cloud recording function	Paid
	Year introduced	2018
	Introduction month	June

Connectivity

Connectivity
	Built-in WiFi
	Controls via app
	Controlled via Apple app
	Controlled via Android app
	Smart home platform	Google Assistant, Google Home, IFTTT, Samsung SmartThings
	Power supply type	Power grid
	Installation ease according to customers	Knowledge required

Physical properties

Physical properties
	Height	11,7 cm
	Width	4,3 cm
	Depth	2,6 cm
	Color	Black, White
	Material	Plastic
	Water-resistant
	IP certification	IPX4

Privacy and security properties

Privacy and security properties
	Internet connection required
	Manufacturer account required
	Multi-factor authentication
	Usage possible without cloud environment manufacturer
	Expected date of last security update	January 2025
	Expected frequency security updates	Each quarter
	Personal information required
	Type of information required	Personal information, Usage information

anything for a smile

Ordered before tomorrow 23:59, delivered monday for free

11 stores

Our app

Google Nest Hello Wired

Never available again

Product information

Key specs

Pros and cons

Description

Tips for using this product

This is what you get

Reviews

Rating

Rating per section

Customer images

Most helpful reviews

Very nice product within the Nest lineup.

Top product, but theft is so easy!

If you are looking for a new gadget, definitely purchase thi

Insure your doorbell

What am I insured for?

What am I not insured for?

XCover insurace

How do I insure my doorbell?

XCover Protection without theft cover

Ensure a strong and stable WiFi signal

Specifications

Product

Properties

Other properties

Connectivity

Physical properties

Privacy and security properties

Related products

Product information

Key specs

Pros and cons

Description

Tips for using this product

This is what you get

Reviews

Rating

Rating per section

Customer images

Most helpful reviews

Very nice product within the Nest lineup.

Top product, but theft is so easy!

If you are looking for a new gadget, definitely purchase thi

Customer reviews: