Insure your smart home hub
Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.
What am I insured for?
- Fall and impact damage
- Water damage
- Manufacturing defects outside the warranty
What am I not insured for?
- Damage you deliberately cause
- Damage that doesn't affect the product functioning (such as scratches)
- Damage due to gross negligence
XCover insurace
XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.
How do I insure my smart home hub?
First, add your smart home hub to your shopping cart. On the next page, choose the Protection Plan below. You always have a 30-day return window and pay no deductible in case of damage.
XCover Protection without theft cover
- 2-year advance payment7,99 one-time payment (4,- per year)
- 3-year advance payment10,99 one-time payment (3,66 per year)
The insurance can be canceled every year, even if you have paid in advance. If you cancel earlier, you will receive a refund for the overpaid amount.
Specifications
Product
Product number | 964902 | |
|---|---|---|
Manufacturer code | Tapo H500 | |
Brand | TP-Link | |
Warranty | 3 years | |
Processing of your defect | Carry-in warranty |
Physical properties
Height | 9,8 cm | |
|---|---|---|
Depth | 8,3 cm | |
Width | 16 cm | |
Weight | 0,62 kg | |
Color | White | |
Material | Plastic | |
Built-in screen | ||
Built-in microphone |
Power supply
Power supply type | Power grid |
|---|
Network and streaming
Link to router | Wireless | |
|---|---|---|
Multi-room audio | ||
Plays from network | ||
Bluetooth | ||
NFC |
Smart Home compatibility
Controls via app | ||
|---|---|---|
Compatible with smartphone / apps | ||
Controlled via Apple app | ||
Controlled via Android app | ||
Controlled via Windows app | ||
Linkable to home automation | ||
Control panel included | ||
Smart home platform | Amazon Alexa, Google Assistant, Matter |
Other properties
Voice control | ||
|---|---|---|
Internal RAM | 16 GB | |
Protocol | WiFi |
Introduction year and updates
Guaranteed support with updates | 36 months after release date | |
|---|---|---|
Year introduced | 2025 | |
Introduction month | May |
Privacy and security properties
Internet connection required | ||
|---|---|---|
Manufacturer account required | ||
Multi-factor authentication | ||
Log in with fingerprint on your phone | ||
Log in with Face ID on your phone | ||
Usage possible without cloud environment manufacturer | ||
Support for future updates | ||
Expected date of last security update | December 2030 | |
Expected frequency security updates | Each quarter, Every month | |
Personal information required |