Philips 3200 EP3246/70 LatteGo

Name: Philips 3200 EP3246/70 LatteGo
Brand: Philips
SKU: 829109
Price: 650 EUR
Availability: SoldOut
Rating: 8.7 (562 reviews)

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Product information
Accessories
Reviews
Insurance
Specifications

Product information

Key specs

	Milk specialty preparation method	Automatically at the touch of a button
	Milk frothing method	Milk reservoir without tubes
	Amount of maintenance	Much effort
	Sturdiness	Basic
	2 milk specialties at once
	Suitable for ground coffee
	Hot water function
	Adjustable coffee strength

Show all specifications

Pros and cons

According to our Fully automatic espresso machine expert

With the coffee machine, you can make a latte macchiato, cappuccino, Americano, or espresso at the touch of a button.
You can easily clean the 2-piece Latte Go milk reservoir by simply rinsing it under the faucet.
If you use the AquaClean water filter, you only have to descale the machine once every 1.5 years.
You have to refill the small milk reservoir regularly with frequent use.

Description

With the Philips 3200 EP3246/70, you can make 5 different coffee recipes. You can choose from a latte macchiato, cappuccino, Americano, lungo, or espresso. The coffee specialties are ready for you at the touch of a button. You can control the coffee machine via the display with buttons. If you choose a latte macchiato or cappuccino, use the LatteGo system. You can easily attach this separate milk reservoir to the machine and fill it with milk. Do you have milk left after you've made a cup of coffee? Store the milk reservoir in the fridge. You can easily clean the LatteGo system under the faucet. The coffee machine notifies you when it has to be descaled. And if you replace the water filter in time, you only have to descale the coffee machine once every 1.5 years.

Tips for using this product

This is what you get

Manual(1.59 MB)
Lubricant brew group
Coffee scoop
Test strip for water hardness
AquaClean water filter

Reviews

Rating

5 stars

260

4 stars

269

3 stars

2 stars

1 star

Rating per section

Cleaning

Review is 9,1 out of 10.

Taste

Review is 9,4 out of 10.

Design

Review is 9,4 out of 10.

Customer images

Most helpful reviews

Review is 6,0 out of 10.

Milk frothing is problematic!

Taste is personal, but we liked it (HEMA beans)
To be able to exchange for something else
Milk cup bursts over time

I gave birth for the first six months, after that the problems started. And believe me, there's more going on here than just bad luck. I'm not writing this review because I'm mad at how long the below has been going on, there's just something wrong with this product, but Philips won't and will never admit this.

Two people, a few cups of coffee every day and all with milk. Not that we run a small office and run out of the device in no time.

The milk cup is made of plastic, which eventually causes cracks in the small round steam chamber due to temperature changes. Why isn't this just made of strong glass? A new milk cup costs 50 euros. Fortunately, this was given to me for free up to 4 (!) times by Philips as an extra service due to all the problems that arose with milk frothing. However, a new milk cup did not solve my problem, so in the long run this is another problem that will come into play.

There is a sticker on the milk cup stating that the thing can be kept in the refrigerator. The same sticker states that the thing can go in the dishwasher. But Philips itself says that it might be better not to do this and not to use the cup straight from the fridge. Temperature changes would cause the problems. This also goes against their promotional videos and I think says everything about how weak the cup actually is. If you keep your finger on the round steam chamber of the cup while frothing milk, you will feel it warm up slowly. So the material does not get such a noise.

The design of the teat cup holder has been adjusted since the device was launched on the market. This makes the milk frothing function even worse due to one small adjustment to the ring that falls into the steam chamber. This one has been made wider and sticks out a little further. This causes the appliance to choke on the milk (the chamber is filling up) and it is pushed out more quickly, without being properly steamed and heated. This difference is also clearly audible. I now know what the difference is between the two versions, because of all the problems and tests with various holders. Anyone buying the device now doesn't know any better. Does Philips test these kinds of adjustments? It may help to briefly remove the milk carafe from the steam spout during frothing, so that the steam pressure is restored. But you don't want to have to deal with this for this money.

Due to the problem with milk frothing, Philips, or rather e-care, has replaced the boiler pin and grinder motor. All this after I was first a guinea pig and was allowed to test a new milk cup and holder 4 times. This took half a year in total, you think it will eventually be solved, but unfortunately. In addition, after the repair, the device came back damaged: the front was scratched from poor packaging and the metal drip tray bumped into the device during transport. Again the device was returned, the fronts were replaced but again damaged and with signs of use that clearly indicate a used part. It even looked as if one damage with a silver touch-up pen was even tried to get rid of and it was definitely not my previous part.

Actual milk frothing issue still unresolved, “device is working properly.”

Perhaps repairs/returns via Coolblue go through another repairer, I immediately let Philips run it and thought it would be wise to do this. Sent the third time for repair via Coolblue itself, it eventually took 3 weeks, after which Coolblue said it would send a completely new device because the device was still not repaired. I immediately asked if I could also choose a completely different device, which fortunately was possible.

Nothing but praise for Coolblue of course.

The fit of the fronts is very poor, there are a lot of large gaps between the different parts. I understand that the product photos are perfect 3D renders, but the final product is very different from this. Fit of the drip tray and metal tray is also mediocre, metal tray does fall into place on the tray but is not really fixed. This will vary per batch, but that variation is not something you want to bet 600 euros on.

Cleaning is really more than just rinsing the brew group and running a cloth along the inside. Inside the device are a lot of nooks and crannies that get dirty and need to be cleaned well from time to time, otherwise it will get moldy. Or perhaps the fact that coffee grounds settle into corners here and there is another one of those variations in production quality.

Once in a while, brush the brew group well and carefully if you still have to lubricate it according to schedule. I've always done this neatly and I don't mind, but know what you're getting yourself into.

When a cleaning tablet is to be used for internal cleaning of coffee oil residues, the user must unplug the appliance halfway through rinsing to allow the tablet to soak. Not a disaster, but really couldn't this have been programmed more elegantly in the device itself? The umpteenth little thing with which Philips has not really transcended itself.

For this money I would look further at, for example, Siemens or Krups, maybe save a little longer. Do yourself a favor and, despite the many rave reviews, ignore this thing. Or buy a good coffee machine and buy a separate frother.

I seriously wonder if all the rave reviews from users are that the device has been in use for a long time.

Review by:
Jan
Date:
11 June 2021
Translation:
Automatically translated from Dutch

Review is 8,8 out of 10.

Perfect purchase.

Delicious coffee
Easy to use
Many possibilities
Milk reservoir empty quickly

Delicious coffee, easy to use

Review by:
Ruud Koopmans
Date:
27 July 2019
Translation:
Automatically translated from Dutch

Review is 6,8 out of 10.

Recommended, especially if you are hard of hearing

Easy to use
Good taste
Fairly quick to clean
Makes more and more noise

We have now been using this coffee machine for half a year and overall we like it very much. On average, we brew between 5-15 cups a day.

The coffee is tasty, it is easy to maintain, quick to clean and the cappuccino system is also good.

The only drawback is that the machine makes more and more noise.

Review by:
Nick Muhren
Date:
6 March 2021
Translation:
Automatically translated from Dutch

Insure your Fully automatic espresso machine

Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.

What am I insured for?

Fall and impact damage
Water damage
Manufacturing defects outside the warranty

What am I not insured for?

Damage you deliberately cause
Damage that doesn't affect the product functioning (such as scratches)
Damage due to gross negligence

XCover insurace

XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.

How do I insure my Fully automatic espresso machine?

First, add your Fully automatic espresso machine to your shopping cart. On the next page, choose the Protection Plan below. You always have a 30-day return window and pay no deductible in case of damage.

XCover Protection without theft cover

3-year advance payment
67,- one-time payment (22,33 per year)
2-year advance payment
12,99 one-time payment (6,50 per year)

The insurance can be canceled every year, even if you have paid in advance. If you cancel earlier, you will receive a refund for the overpaid amount.

Specifications

Product

Product
	Product number	829109
	Manufacturer code	EP3246/70
	Brand	Philips
	Warranty	2 years
	Processing of your defect	Via Coolblue

General properties

General properties
	Type of coffee machine	Fully automatic espresso machine
	Type of coffee/filling	Coffee beans, Ground coffee
	Bean hopper capacity	275 g
	Double bean container
	Water tank capacity	1,8 l
	Way of detaching water reservoir	Extend
	Hot water function
	Standby mode

Coffee preparation

Coffee preparation
	Preprogrammed coffee varieties	Americano, Cappuccino, Espresso, Iced coffee, Latte macchiato, Lungo
	Cold brew
	Espresso extraction process	Uniform pressure
	Number of cups per brew	2
	Adjustable coffee strength
	Adjustable coffee volume
	Adjustable water temperature

Milk preparation

Milk preparation
	Suitable for frothing milk
	Milk specialty preparation method	Automatically at the touch of a button
	Milk frothing method	Milk reservoir without tubes
	Adjustable milk volume
	2 milk specialties at once

User-friendliness

User-friendliness
	Cup warmer
	Controls	Buttons
	Adjustable user profiles
	Coffee machine controllable via app	Not possible

Maintenance

Maintenance
	Rinse machine after use	Automatic
	Type of descaling program	Notification, no support
	Descaling duration	30 min
	How often to descale it with water filter	Once per 6 months
	Rinse milk pipes after use	Automatic
	Brew group maintenance	Greasing, Manual rinsing, Start cleaning program
	Dishwasher-safe parts	Bean reservoir lid, Coffee grounds container, Drip tray, Drip tray, Milk reservoir

Physical properties

Physical properties
	Sturdiness	Basic
	Casing material	Plastic
	Finish	Matte
	Color	Black
	Height	37,1 cm
	Width	24,6 cm
	Depth	43,3 cm
	Weight	8 kg

Technical properties

Technical properties
	Material water pipe	Stainless steel
	Grinding discs' material	Ceramic
	Coffee heating system	Thermoblock
	Pump pressure	15 bar
	Power	1500 W

Awards

Awards
	Best tested

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Philips 3200 EP3246/70 LatteGo

Never available again

Product information

Key specs

Pros and cons

Description

Tips for using this product

This is what you get

Reviews

Rating

Rating per section

Customer images

Most helpful reviews

Milk frothing is problematic!

Perfect purchase.

Recommended, especially if you are hard of hearing

Insure your Fully automatic espresso machine

What am I insured for?

What am I not insured for?

XCover insurace

How do I insure my Fully automatic espresso machine?

XCover Protection without theft cover

Specifications

Product

General properties

Coffee preparation

Milk preparation

User-friendliness

Maintenance

Physical properties

Technical properties

Awards

Related products

Product information

Key specs

Pros and cons

Description

Tips for using this product

This is what you get

Reviews

Rating

Rating per section

Customer images

Most helpful reviews

Milk frothing is problematic!

Perfect purchase.

Recommended, especially if you are hard of hearing