Eufy Video Doorbell Dual 2 Pro with HomeBase 2

Name: Eufy Video Doorbell Dual 2 Pro with HomeBase 2
Brand: eufy
SKU: 892416
Price: 194 EUR
Availability: SoldOut
Rating: 8.4 (249 reviews)

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Product information
Accessories
Reviews
Insurance
Specifications

Product information

Key specs

	Doorbell connector type	Current doorbell wiring, Wireless
	Review event
	2-way audio
	Subscription needed for full use
	Type of image definition support	QHD (1440p) (2K)
	Smart home platform	Amazon Alexa, Google Assistant, Google Home
	Storage options	Cloud, Internal memory

Show all specifications

Pros and cons

According to our doorbell expert

This doorbell has 2 cameras, so you won't miss a single thing and can see exactly who and what's at your door.
The doorbell distinguishes acquaintances, strangers, pets, and packages.
Thanks to the rechargeable battery, the doorbell can be installed both wirelessly and wired.
The 16GB internal memory of the base station isn't expandable.
You need a strong WiFi signal where you'll install the doorbell.

Description

With this Eufy Video Doorbell Dual 2 Pro with HomeBase, you never miss anything that happens at your front door. That's because this smart doorbell has 2 cameras, one above and one below. As a result, the camera doesn't have blind spots and you can see people at your door from top to bottom. In addition, the bottom camera recognizes also recognizes packages. The Eufy Doorbell 2 Pro has 2 sensors to detect people. That's how the doorbell recognizes even more accurately whether you have family, an animal, or a stranger at your door. The included HomeBase has built-in storage, so you don't need a subscription to watch the footage. First, connect the base station to your router with an ethernet cable. After this, it recognizes your WiFi, so the base station can connect wirelessly to your WiFi.

Tips for using this product

This is what you get

Manual(8.56 MB)
Eufy Homebase 2
Network cable
Power adapter
Mounting plate
Wedge of 15°
Extension wires
Plugs
Screws
Release pin

Reviews

Rating

5 stars

114

4 stars

3 stars

2 stars

1 star

Rating per section

Installation ease

Review is 8,0 out of 10.

Image quality

Review is 9,2 out of 10.

Functionality

Review is 8,3 out of 10.

Most helpful reviews

Review is 8,0 out of 10.

A good bell with some teething problems

See who is at the door from a distance
Two cameras
Face recognition
Does not charge sufficiently with standard bell transformer

Quality of the image is good enough to be able to see who is at the door. Because it has facial recognition and human recognition, you are less likely to receive a false report. Because there are 2 cameras on it, the bell consumes a lot of power, so that the bell runs empty and cannot be recharged sufficiently with a transformer of 8VA. A minimum of 40VA is recommended, but standard bell transformers in the Netherlands are not that heavy. There is no support for HomeKit and Google Assistant is flawed. If motion is detected, the call button will not work. Hopefully this is a software issue and will be resolved later. Since amazon is the sales partner of eufy, you will not receive support if you cannot prove that you have bought from amazon. As a result, you can only get support via coolblue and not on the eufy/anker support forums. If you view the live camera images, it regularly freezes when you use the split view. Hopefully also a software problem that will be solved soon. As long as the bugs don't show up, a good and fine bell.

Review by:
Jan Coenen
Date:
11 March 2022
Translation:
Automatically translated from Dutch

Review is 4,0 out of 10.

Mail deliverers are already gone before the app connects

Easy to install. Although something didn't fit and we had to crop it.
There is such a delay in the line that if you pick up and talk they are already gone. This defeats the purpose of this product in my opinion

We got this product because we are often not at home for the packages and could tell them where to put it, but before the app is opened and you can record, they are already gone. For one patient, ringing the doorbell works, but the conversation is so delayed that you mix up half sentences and it doesn't work well either.

Review by:
Sanny
Date:
7 January 2023
Translation:
Automatically translated from Dutch

Review is 6,0 out of 10.

Not good enough

No subscription required
Quality camera
Easy to install
Goes offline out of nowhere

Installation is easy. Doorbell is quite large but is easy to hang. Connected to 8V, 1A bell transformer. Seems to keep battery charged (though battery was suddenly 97%, but full again the next day). So never charge again! Camera quality is good, although people's faces are difficult to see with backlighting. Turning on HDR does not offer a solution. App works ok, but setting activity zones is difficult. You will receive a separately adjustable notification when the doorbell rings, so the doorbell notification can be easily distinguished from other notifications. Unfortunately, the bell went offline several times. Then the bell no longer works and you have to remove it from the wall and restart it. You will not receive a notification if the bell goes offline so you do not know when it stops working. Therefore unreliable. Moving the base station closer to the bell didn't help and WiFi is strong. Also had an issue that the bell only picked up 11 seconds per event, even though the person was still in the picture. Each event was 11 sec. Being able to manually set each event to be recorded for 1 minute, but you don't want that. Recording should stop when there is no more movement. Customer service is really very good! Couldn't solve the problems unfortunately, so I sent the bell back.

Review by:
Kim Cillessen
Date:
18 July 2022
Translation:
Automatically translated from Dutch

Insure your doorbell

Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.

What am I insured for?

Fall and impact damage
Water damage
Manufacturing defects outside the warranty

What am I not insured for?

Damage you deliberately cause
Damage that doesn't affect the product functioning (such as scratches)
Damage due to gross negligence

XCover insurace

XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.

How do I insure my doorbell?

First, add your doorbell to your shopping cart. On the next page, choose the Protection Plan below. You always have a 30-day return window and pay no deductible in case of damage.

XCover Protection without theft cover

3-year advance payment
13,99 one-time payment (4,66 per year)
2-year advance payment
7,99 one-time payment (4,- per year)

The insurance can be canceled every year, even if you have paid in advance. If you cancel earlier, you will receive a refund for the overpaid amount.

Eufy Video Doorbell Dual 2 Pro with HomeBase 2

Specifications

Product

Product
	Product number	892416
	Manufacturer code	E8213G11
	Brand	eufy
	Warranty	2 years
	Processing of your defect	Via Coolblue

Properties

Properties
	Video doorbell
	Type of image definition support	QHD (1440p) (2K)
	Video resolution width	2560 pixels
	Video resolution height	1920 pixels
	HDR support
	Frames per second	15 fps
	Horizontal viewing angle	160 °
	Vertical viewing angle	90 °
	Optical zoom function
	Fisheye
	Night mode
	Infrared light range	5 m
	Image quality according to customers	Excellent

Other properties

Other properties
	Review event
	Motion detection sensor
	Built-in microphone
	2-way audio
	Facial recognition
	Storage options	Cloud, Internal memory
	Storage expandable
	Store maximum period of local images	30 days
	Number of days you can view for free	30 days
	Subscription needed for full use
	Recording function
	Cloud recording function	Paid
	Year introduced	2022
	Introduction month	February

Connectivity

Connectivity
	Built-in WiFi
	Controls via app
	Controlled via Apple app
	Controlled via Android app
	Smart home platform	Amazon Alexa, Google Assistant, Google Home
	Power supply type	Power grid, Rechargeable battery
	Average battery life	180 days
	Installation ease according to customers	Average

Physical properties

Physical properties
	Height	16,5 cm
	Width	5,5 cm
	Depth	2,97 cm
	Color	Black
	Material	Plastic
	Water-resistant
	IP certification	IP65

Privacy and security properties

Privacy and security properties
	Internet connection required
	Manufacturer account required
	Multi-factor authentication
	Usage possible without cloud environment manufacturer
	Expected date of last security update	September 2025
	Expected frequency security updates	Each quarter
	Personal information required
	Type of information required	Country stored data, Voice commands

anything for a smile

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Eufy Video Doorbell Dual 2 Pro with HomeBase 2

Never available again

Product information

Key specs

Pros and cons

Description

Tips for using this product

This is what you get

Reviews

Rating

Rating per section

Most helpful reviews

A good bell with some teething problems

Mail deliverers are already gone before the app connects

Not good enough

Insure your doorbell

What am I insured for?

What am I not insured for?

XCover insurace

How do I insure my doorbell?

XCover Protection without theft cover

Specifications

Product

Properties

Other properties

Connectivity

Physical properties

Privacy and security properties

Related products

Product information

Key specs

Pros and cons

Description

Tips for using this product

This is what you get

Reviews

Rating

Rating per section

Most helpful reviews

A good bell with some teething problems

Mail deliverers are already gone before the app connects

Not good enough

Customer reviews: