Coolblue

Delivery and pickup options

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Appliances smaller than 175x78x58cm and lighter than 30 kilos can be sent to us. We'll make sure your product is processed in an environmentally-friendly way.

  • Send your product to the following address via a bpost point. Coolblue Recycling Antwoordnummer 60350 5000 VB Tilburg
  • Or visit one of our stores.

Devices larger than 175x78x58cm or heavier than 30 kilos can be disposed of at a container park in your area. Is your large appliance delivered by CoolblueBezorgt? We'll take your old one with us.


You can choose the time sot that suits you best for certain products. Check your shopping cart to see which options are available for your order.


Yes, that's an option for __ large products__, such as washing machines, dryers, fridges, freezers, televisions, trampolines, and large fitness equipment. You can choose a 4-hour time slot when you order. That way, you don't have to stay home all day. In your shopping cart, you can see which time slots are available.


Unfortunately, it's currently not possible to receive your package today.


Yes. If the product is in stock, you can pick up your product at one of our stores the same day. You can select a pickup location in the shopping cart. Is the product out of stock in the store? You can reserve it and pick it up the next day. You can pay when you pick up your order.

White goods and XL products can't be collected in our store. We'll deliver them for you.


Most pickup points and post offices are open as usual. When you order via our website, you'll see all opening hours of your favorite pickup points.


Yes. We keep 1.5 meters away and our delivery drivers sign for delivery themselves.

Small products
If you ordered a small package, the delivery driver will put the package in front of the door as soon as you open it.

Large products
We'll deliver your large products to just over the threshold of your home. We'll only take your old product with you when it's ready at the threshold.

Products with additional connection services
For some products, we offer additional connection services. Extra hygienic measures apply to ensure safe delivery. We'll explain this in videos:


Yes, our promise still is 'ordered today, delivered tomorrow'.


If you order before 23:59, your package will be delivered the next day, for free. In Flanders and Brussels, we even deliver on Sunday. Do you live in Wallonia? We'll deliver orders placed on Saturday and Sunday on Monday.

We deliver between 7:30 and 22:00. The morning of your delivery day, you'll receive an email with a time slot.


Want to pick up your package when it suits you? Choose a bpost Parcel Locker. You'll be able to pick up your package 24 hours a day.

How it works: Indicate in your shopping cart that you want to pick up your package at a bpost pickup point. Then, choose the Parcel Locker in your area and place your order. Your package will be waiting for you the next working day. You'll receive an email from bpost with the code you can use to pick it up. Your package will be available for pickup for 5 days.

Unfortunately, you can't pick up pre-orders at a bpost pickup point. The same goes for large products like white goods and large televisions. We'll let you know in your shopping cart.


Yes. Indicate that you want to pick up your package at a bpost pickup point in your shopping cart. Next, choose the pickup point or the Parcel Locker in your area. Once you've paid for your order online, you can pick up the package after 16:00 the next working day. You have 14 days to pick up your package at the pickup point, starting on the specified pickup date. If you chose the Parcel Locker, you have 5 days.

Unfortunately, you can't pick up pre-orders at a bpost pickup point. The same goes for large products like white goods and large televisions. We'll let you know in your shopping cart.


No, we only deliver in Belgium.

  • If you want to have your package delivered in the Netherlands, go to our Dutch website Coolblue.nl and place your order there.
  • If you want to have your package delivered in Germany, go to our German website Coolblue.de and place your order there.

Do you live in another country, such as France, and would you still like to order from us? We recommend that you pick up your package yourself in one of our Belgian stores or at a bpost pickup point.




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