Store visit
What can I make an appointment for in the store?
You can visit us for advice with an appointment.
How do I make an appointment for in the store?
You can make an advice appointment here
Can I contact the stores?
No, you can't email or call the stores unfortunately. Can't find the answer to your question among the frequently asked questions? Our digital assistant is happy to help you. Can't it help you? The assistant will connect you to our customer service. They're ready for all your questions every day until 22:00. Of course, you're also always welcome in one of our stores.
Where are your stores?
You can visit our store in:
- Bruges
- Brussels
- Ghent
- Hasselt
- Hognoul
- Kuurne
- Mechelen
- Olen
- Wilrijk
- Zaventem
You can find the addresses and opening hours of all our stores here.
Can I pay with cash?
Yes, you can pay in cash if you place your order in our store. This is possible up to a limit of € 2999. You can reserve a product online and pay in the store or visit us to place your order. You can find the addresses and opening hours of all our stores here. We don't accept cash payments at the door or at the post office.
What are the opening hours of the stores?
The opening hours of our physical stores differ per day and per location. Read more on the opening hours and addresses of our stores. You can also look at the opening hours od our customer service.
