Name: Bose QuietComfort Ultra Earbuds (2nd Gen) Purple
Brand: Bose
SKU: 969402
Price: 300 EUR
Availability: OutOfStock
Rating: 9 (56 reviews)

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Insure your earbuds

Receive more coverage in case of damage than with your standard warranty. Coolblue takes care of everything: from taking out the insurance to repairs. Is a repair not possible? You receive the purchase price as CoolblueCredit.

What am I insured for?

Fall and impact damage
Water damage
Manufacturing defects outside the warranty
Theft(Optional)

What am I not insured for?

Damage you deliberately cause
Damage that doesn't affect the product functioning (such as scratches)
Damage due to gross negligence

XCover insurace

XCover is allowed to arrange and process insurances on behalf of the insurer. The insurances are governed by Belgium law. If you have a complaint, you can contact the or our customer service.

How do I insure my earbuds?

First, add your earbuds to your shopping cart. On the next page, choose one of the Protection Plans below. You always have a 30-day return window and pay no deductible in case of damage or theft.

XCover Protection Plan with theft cover

Can be canceled monthly
5,18 per month (62,16 per year)
2-year advance payment
77,- one-time payment (38,50 per year)

XCover Protection without theft cover

Can be canceled monthly
3,02 per month (36,24 per year)
2-year advance payment
36,99 one-time payment (18,50 per year)

You can cancel a monthly insurance every month. You can cancel an annual insurance every year, even if you paid in advance. Want to cancel it earlier? You receive a refund for the years you're not insured anymore.

Bose QuietComfort Ultra Earbuds (2nd Gen) Purple

Specifications

Product

Product
	Product number	969402
	Manufacturer code	896637-0050
	Brand	Bose
	Warranty	2 years
	Processing of your defect	Via Coolblue

Physical properties

Physical properties
	Weight in grams	0,08 g
	Color	Purple
	Material	Plastic
	Built-in microphone

Resistance

Resistance
	Water-resistant
	Water resistance	Waterproof
	IP certification	IPX4

Connection

Connection
	True wireless earbuds
	NFC
	Compatible with applications
	Application options	Adjust ambient awareness, Adjust noise canceling, Installation help, Personalize control buttons, Personalize sound, Personalize speech assistant, Read battery status, Update firmware
	Compatible with voice assistant	Google Assistant, Siri

Bluetooth

Bluetooth
	Bluetooth
	Bluetooth version	5.3
	Multipoint pairing

Power supply

Power supply
	Type of USB port	USB-C
	Power supply type	Rechargeable battery
	Average battery life	6 hours
	Charging case
	Battery life case	18 hours
	Wireless charging
	USB port

Sound

Sound
	Sound reproduction	Spatial audio
	Noise canceling
	Adjustable noise canceling
	Volume limit

Sound according to expert

Sound according to expert
	Equalizer

Casing

Casing
	Headphones wearing method	Earbud
	Type of ear cushions	In-ear
	Remote control on ear cups
	Physical buttons ear cups
	Touchpad ear cup
	Volume control ear cup

Accessoires

Accessoires
	Earbuds (sleeves) included
	Number of earbuds (sleeves) included	18
	Size	L, M, S, XL, XS
	Headphones adapter included

This is the one

Bose QuietComfort Ultra Earbuds (2nd Gen) Purple

Review is 9,0 out of 10, based on 56 reviews.

anything for a smile

Reviews

Rating

5 stars

4 stars

3 stars

2 stars

1 star

Rating per section

Sound quality

Review is 9,0 out of 10.

Wearing comfort

Design

Most helpful reviews

Review is 10 out of 10.

The quality justifies the price

The sound
Comfortable
Works smoothly with iPhone, iPad, Mac, and even a Pi Zero2W

The sound is really good—you hear noticeably more detail than you're used to. The active noise cancellation (ANC) works well, although I can't compare it to other models. At the highest setting, ANC filters out a large portion of ambient noise. Not all of it, of course (but a system that completely cancels out everything simply doesn't exist).

The earbuds are exceptionally comfortable, and the audio quality is impressive. Even without music, they help you relax: children playing outside, cars, a lawnmower, or neighbors playing soccer… it all almost completely fades into the background.

I haven't made any calls with them yet—that wasn't the reason I bought them.

I hesitated for quite a while because of the price, but I find myself using them more often than I originally planned. That speaks volumes: I really enjoy them.

Review by:
Wouter
Date:
2 August 2025
Translation:
Automatically translated from Nederlands

Very happy customer with these Bose earplugs.

Grandiose sound of music
Noise cancelling works great
The options for adjustment via the app are very extensive
I had to get used to the phone sound/voices that you cannot adjust

The quality of these Bose Gen2s is more than excellent. I can easily isolate myself with earplugs in a busy environment. My conversation partner doesn't hear any ambient noise when I'm on the phone in a busy office (even with one earplug in).

Review by:
Nico Willem
Date:
31 July 2025
Translation:
Automatically translated from Nederlands

Review is 8,4 out of 10.

Great buds, but not suitable for making calls in crowded are

Many customization options via the app
3 sizes of earplugs included for both the rim plug and the in-ear plug
Beautiful design
Too high or wide sensitivity in microphones, causing callers to hear your background noise

I invested in these earbuds and deliberately chose the second generation because, based on the description and various reviews, I understood that these earbuds are great for making calls in busy environments like traffic or at the office. The earbuds supposedly have multiple microphones per earbud, allowing them to effectively pick up your voice and isolate it from ambient noise. You can also set whether you want to hear your own voice naturally (or not).

I've had the earbuds for a few weeks now and have used them frequently. Unfortunately, I'm deeply disappointed with the functionality described above. While I can follow conversations well, and the active noise control provides a pleasant listening experience for me, the people on the other end complain that I'm hard to hear in the car, outside, at the office, or in my living room when the kids are playing and/or the radio is on. Ambient noise like wind or static seems to be somewhat suppressed, but human voices are often picked up just as loudly as my own. And when human voices are present in the background, other noise is also picked up. The same thing happens with audio recordings, such as voice memos.

I have a Samsung S24 Ultra (2024 phone) and checked the settings. There, I was able to adjust some settings for phone calls, WhatsApp, and other apps. Unfortunately, this didn't solve the problem. I also tested the earbuds with the latest iPhone and my Lenovo laptop to see if the problem was related to my phone (settings). Unfortunately, the results were the same.

Because being able to make calls quietly (on both sides) and record voice recordings was the most important reason for choosing these earbuds, I'm disappointed with my purchase.

I'm extremely satisfied with the music, the noise-canceling function, battery life and charging in the case, the ease of touch controls, and the number of customizable options. The earbuds are a different shape than I was used to, but comfortable and customizable thanks to various rubbers and sound feedback (sound settings), which I really like!

Review by:
Jessica
Date:
2 October 2025
Translation:
Automatically translated from Nederlands

Bose QuietComfort Ultra Earbuds (2nd Gen) Purple

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