How do I reset my Samsung smartphone?
Before you start: create a backup
When resetting your Samsung smartphone, all your personal files are deleted. That means all your photos, videos, and contacts are erased as well. That's why you should first create a backup of all the files you want to save. You could store them on a memory card or in the cloud, for example.
All steps on the screen
In this video, we'll explain step by step what you need to do to reset your Samsung smartphone.
Step 1: open the menu with all your apps
Open the menu with all the apps via your homescreen.
Step 2: settings
Step 3: general management
Scroll down and press General management.
Step 4: resetting
Step 5: restoring factory data
Press Factory data reset.