Delivery and pickup options

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Ordered today, delivered tomorrow. That's our promise and you can trust in that. Do things ever wrong? Well, almost never. In the exceptional case things do go wrong, we'll do everything we can to deliver your package as soon as possible. We'll contact you as soon as we notice things go wrong.

Yes, you can choose a time slot for certain products. This way, you can select the a delivery time that suits you best. Check your shopping cart to see which options apply to your order.

Yes, for the delivery of some products it's possible to choose a time slot that suits you best. We're working really hard to make this possible for as many products as we can. Check your shopping cart to see the delivery options for your product.

At Coolblue, you can always select free delivery. Order before 23:59 and it will be delivered the next day, for free. Even on Sunday. Ordered before 23:59 on Saturday, delivered between 10:00 and 21:30 on Sunday, for free. Do you live in Wallonia? We'll deliver orders placed on Saturday and Sunday on Monday.

Not home? You can pick up the package at the nearest bpost pickup point the next day.

You can choose to collect your order at bpost. After you've paid for your order online, you'll receive a confirmation email. You can pick up your package the next working day from 12:00. Read more on picking up your order at bpost here.

Often, you can pick up your product at one of our stores the same day. You can select a pickup location in the shopping cart.

  • Is the product in stock in the store you selected? In that case, you can reserve it and pick it up the same day.
  • Is the product out of stock in the store? You can pick it up the next day.

Your order will be ready for you for up to 5 days after the indicated pickup date. You can pay when you pick up your order in store.

Reserve and pickup in store is available for almost all of our products, with the exception of white goods and XL products. We'll deliver those.

Want to receive your order today? Select Coolblue VandaagNog® for only € 9.95. If you order before 15:00 on working days, we'll deliver your order that evening between 18:00 and 23:00. You can pay with Bancontact/Mister Cash or credit card.

Coolblue VandaagNog® isn't available for largest products. If delivery on appointment isn't an option, you can find that clearly indicated in your Coolblue shopping cart.

Not home during the day? Choose evening delivery between 18:00 and 22:00 on working days. If you order before 23:59, your order can be delivered the next evening on working days. Select "Delivery on appointment" in your shopping cart to choose an evening. Evening delivery costs €9.95.

Evening delivery isn't available for our largest products. If evening delivery isn't available, it'll be indicated in the Coolblue shopping cart.

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