Oh no! That's not supposed to happen. Has the amount been taken out of your account multiple times even though you only placed one order? You'll get your money back as soon as possible, of course. The money should be back within 3 days. Promise.
We check all payments made with a credit card or PayPal for fraud. Unfortunately, we can't tell you why. We don't suspect you're committing fraud, of course, but we have to keep our payment check methods a secret.
Your order is canceled automatically and we won't charge you anything. Do you still want to receive your order? Order again and select Bancontact or bank transfer as your payment method.
Sometimes, it takes a little longer for our website to register a payment. It can take up to one hour before we receive payments. Check whether the money was transferred from your bank account.
We always check credit card payments for fraud. We think it's important to protect our customers from fraudulent payments.
Check whether the money was transferred.