How do I register my return online?
You can easily and quickly do this via the online return form.
Can I register extra large products, such as white goods as a return online as well?
Yes. You can do that via the online return request form. After your registration, we'll let you know what the next steps are.
What if my product isn't listed in my orders?
It's possible that you're logged into the wrong My Coolblue account. Log in with the email address that you originally purchased your product with.
Can I also register my product for a return or repair in the store?
Yes, but only if you register your product in advance via our return form.