Coolblue

Currently, our customer service is busier than usual. To avoid having to wait a long time, you can quickly find your answer in your Track & Trace link, on the customer service page or by logging into your account.

Coolblue isn't afraid of difficult questions, so please ask them. We won't bite.

  • You can call us on (+32)03 808 27 00.

  • You can send an email to klantenservice@coolblue.be.

  • You can send us a message via Facebook or Twitter.

  • You can write a letter to: Coolblue Borsbeeksebrug 28, Gebouw 5 2600 Berchem België

  • You can visit one of our stores.

  • Our company number is BE 0867 686 774


Currently, our customer service is busier than usual. To avoid having to wait a long time, you can quickly find your answer in your Track & Trace link, on the customer service page or by logging into your account.

Our Customer Service is available via (+32)038082700, email, Twitter, and Facebook during the following opening hours:

Monday until Friday 08:00 until 23:59, Saturday 09:00 - 23:59. Closed on Sundays.

Our Customer Service is closed or has different opening hours on the following days:

  • 12 April 2020 Easter Sunday Closed
  • 13 April 2020 Easter Monday Closed
  • 1 May 2020 International Workers' Day Closed
  • 21 May 2020 Ascension Day Closed
  • 1 June 2020 Whit Monday Closed
  • 1 November 2020 All Saints' Day Closed
  • 11 November 2020 Armistice Day Closed
  • 24 December 2020 Christmas Eve 08:00 - 18:00
  • 25 December 2020 Christmas Day Closed
  • 26 December 2020 Christmas Eve 9:00 - 23:59
  • 31 December 2020 New Year's Eve 08:00 - 18:00
  • 1 January 2021 New Year's Day Closed



© 1999 - 2020 - Coolblue N.V.
Customer rating: 9.2 / 10 - 12,816 reviews