Stock and prices

If the product is in the stockroom of the store, we have store stock. You can reserve the product and pick it up the same day. 

You can't always view products that are in stock in the store. On the page of the store, you can see which products you can experience. You can find an overview of all stores here.

Yes, sometimes a product is still in the store when it's sold out online. You can reserve it, so you know for sure it's still there when you visit. You can pay your order before or during pickup in the store.

That can happen. The prices of our products can differ per country, based on factors like the retail price and cost price. The website where you place your order determines where we deliver. If you want your package delivered in Belgium, you have to place your order on Coolblue.be. It's not possible to order a product on Coolblue.nl and have it delivered in Belgium.

Place your product in the digital shopping cart via the large green button. You can find the release date above this button. You can choose between delivery at home or pickup in the store.

As soon as we have your product in stock, all orders will be delivered based on their order date. You'll get an email as soon as your pre-order is on it's way or ready for you at the store.

You'll receive it together with your pre-order on the release date. Do you want to have the other products sooner? Order them separately.

This means we temporarily don't have the product in stock. Register on the product page to be kept up-to-date. You'll receive a message via email or text when the product is available again.

This means we'll never have the product in stock again. On the page of the sold-out product, we recommend comparable or better products.

That can happen. The prices of our competitors can change monthly, weekly, or even daily. That happens based on a few factors, like the retail price and cost price.

You can find out on the product page, under the price of the product. Here, you can always find the most current stock status of the product, both online and in our stores.

You can find it on the product page. Click on the button 'Pick up in store'. You can see in which stores the product is in stock here. If you reserve it, we'll save it for you until you stop by.

No. At Coolblue, we want to make a difference with the best service and not with low prices. On this page, you can read more about who we are and why we do what we do.