Shop credit is a type of credit you receive when you return a product, for example. You can use shop credit as a payment method for your future purchases at Coolblue.


Did you purchase something using shop credit but have an amount remaining? Don't worry, this amount can be redeemed on a future purchase.


Did you receive shop credit, and do you want to buy something with it? Please call the customer service. Only our Customer Service can redeem shop credit. Did you purchase something using shop credit but have an amount remaining? Don't worry, you can redeem this amount on a future purchase.


Your shop credit is valid for an unlimited time.



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