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Complaints
What if I want to submit a complaint?
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We'll do everything we can to resolve your complaint. The fastest way is to contact our customer service.
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Aren't satisfied with your answer? Go big and address our customer service manager. You can email them (MT-klantenservice@coolblue.be) or send a letter to the address below. You'll get an answer within 3 working days.
Coolblue N.V. attn Alex Reijnhout Borsbeeksebrug 28, Gebouw 5 2600 Berchem
- Weren't they able to help you to your satisfaction? You can always submit your complaint to the Consumer Mediaton Service.