Coolblue

Terms and conditions insurances

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Yes, damage incurred abroad is also covered by the insurance. Please note that you should always report the damage to us first.

For a complete overview of what is and what isn't insured, always check the IPID (insurance card) or the terms and conditions of your ERGO insurance.


Insurance for computer equipment (laptops and tablets) and mobile phones covers damage for business use. For other products, damage, loss, and/or theft during business use aren't covered.

For a complete overview of what is and what isn't insured, always check the IPID (insurance card) or the terms and conditions of your ERGO insurance.


At Coolblue, you get a standard 2=year warranty on your purchase. With an ERGO insurance, you can extend this and also get extra coverage for the first 2 years. Suppose you pay your premium 3 years in advance. That means you'll have an additional 1-year warranty on top of the standard 2 years. In addition, the ERGO insurance means you're also insured for damage that isn't covered by the warranty for the entire term, such as accidents, water damage, or fall and impact damage.


ERGO Appliance Insurance

ERGO Large Household Appliances Insurance

The insurances below apply to Mobile Devices:

ERGO Mobile Devices Insurance excluding theft

ERGO Mobile Devices Insurance including theft

We offer these insurances with ERGO. They'll handle your information with care, of course. You can find out more here.




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